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Listening in Verbal Communication

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Author : Exforsys Inc.     Published on: 27th Aug 2008    |   Last Updated on: 27th Nov 2010

Verbal Communication used in Business

What You Need to Do?

Now that you know how to acquire better verbal communication it will even be of better help to improve your verbal communication skills if you applied the following techniques

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• Listen, you must learn to listen well, since verbal communication is considered 25% speaking and 75% listening. In order to have good verbal communication, listening is certainly key to such success.

• Speaking properly should definitely be applied when it comes to good verbal communication, not only because you want people to listen to your thoughts, but for the reason that you want people to understand you.

How do I listen in verbal communication?

When you are listening, you will want to consider using these helpful tips. First, you may want to start off with good eye contact, look at the person not at something else, this shows you are really listening.

Not only do you want to listen to the person but try to feel and fully understand the words. You also prove you where listening by restating what the person said, you can start by mentioning,

Use the phrase, “What I understood is...”, once in a while, when you want to ask the person to clarify what he already mentioned. Finally if you feel you have to express your opinion do so but after the person is finished talking.

It is very common for people to be misunderstood, and it can be blamed for the reason that many people don't speak properly. Unfortunately, due to poor communication skills, a person can offend someone and the results can be dramatic, your words can simply be held against for, for the rest of your life.

Though the results of not speaking properly can be drastic, speaking well can still be achieved. First tip you should consider is being careful when you speak, try to be as clear as possible and avoid blurting out expressions without thinking through it.

How many times have someone said something they regret because they simply reacted with their mouths when they saw the opportunity to speak. This could have been prevented if the person would of been careful and thought about things thoroughly before reacting immediately.

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Remember the term, "Think before you Speak", this term probably brings you to a memory in your childhood, even so it is still very wise to apply it, to avoid saying something you may later regret.



 
This tutorial is part of a Business Communication tutorial series. Read it from the beginning and learn yourself.

Business Communication

 

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