I do not have CTI capabilities (call recognition)
This is a discussion on I do not have CTI capabilities (call recognition) within the Siebel forums, part of the ERP category; Hi, I am totally desperate... I am new to Siebel without any official help...(it is very difficult to find any ...
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04-01-2011, 06:50 AM #1
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- Apr 2011
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I do not have CTI capabilities (call recognition)
Hi,
I am totally desperate... I am new to Siebel without any official help...(it is very difficult to find any help for Siebel. Not even books. This secrecy is the biggest disadvantage and the Achilles heel of Seibe).
I have Siebel 6.0 with a database in Sql Server 2000 and the cti of Dialogic-the CT Connect (now a product of Syntellect).
I have made a standby server to move the database to repair the current server. Everything are ok except the CTI capabilities. I do not have call recognition anymore (Caller ID).
You are a lifeline for me... thanks in advance...


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