Thanks for the quick response Matt!

So, just to make sure that I understand you: There is no way to generate an
auto email that can be edited. When you say "making an email template that
the user would insert", you are talking about a fully manual email process,
right? (Draft an email, insert template ... )

Thanks,

nasu


"MattNC" wrote:

> I don't think there's anyway to do this other than making an email template
> that the user would insert.
> --
> Matt Wittemann
> http://icu-mscrm.blogspot.com
>
>
> "nasu" wrote:
>
> > Howdy,
> >
> > Does anyone know of a way to have CRM generate an external email using
> > workflow rules - with rules that will let the user see it (and potentially
> > edit it) before sending?
> >
> > I am trying to generate a "Welcome" email that will be fired at the
> > completion of an application process, but then will allow me to edit the
> > email with a user name and password for the customer. Perhaps there is a way
> > to get CRM to create a draft rather than send the full email?
> >
> > Thanks!
> >
> > nasu