Software Quality Management

[rjames]

This article gives an overview of Software Quality Management and various processes that are a part of Software Quality Management. Software Quality is a highly overused term and it may mean different things to different people. You will learn What is Software Quality Management?, What does it take to Manage Software Quality?, Quality Planning, Quality Assurance, Quality Control, Importance of Documentation and What is Defect Tracking?

The definition of the ISO 8204 for quality:

“Totality of characteristics of an entity that bears on its ability to satisfy stated and implied needs.”

This means that the Software product delivered should be as per the requirements defined. We now examine a few more terms used in association with Software Quality.

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[cyrus]

Does the Software Quality Management for all software follow the same procedures and guidelines or does the Software Quality Management process varies between software and language used for developing the software?

[Angela]

What are the qualifications, certifications and prerequisites needed for persons doing Software Quality Management? Kindly provide a detailed idea on the concept.