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What is Microsoft CRM?

This is a discussion on What is Microsoft CRM? within the Microsoft CRM forums, part of the ERP category; What is Microsoft CRM?...

  1. #1
    Joel G is offline Junior Member Array
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    What is Microsoft CRM?

    What is Microsoft CRM?


  2. #2
    g4s2000 is offline Junior Member Array
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    The question has a broad scope, but if it's a crm solution you are considering I would offer you this - evaluate vtiger crm and the suite of plugins it has. much better, cheaper solution than the ms crm.


  3. #3
    words_smith_4u is offline Junior Member Array
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    Customer Relationship Management. It's a set of tools that develop scripts for customer service folk to use to target upselling, to maximize the customer needs into increased revenue.


  4. #4
    darrenwilliams is offline Junior Member Array
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    CRM is a perception used by companies to administer their relationship with customers and also the information regarding customer, vendor, partner.


  5. #5
    janebush08 is offline Banned Array
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    In simple words, you can keep track of your existing & future clients & partners... Its basically for data storage kind of purpose..


  6. #6
    charliebrown408 is offline Junior Member Array
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    Microsoft crm provides listed below functionality.

    * Flexible, purchase,access and options for deployment,.
    * Designed to fit your business through extensive customization and partner offerings.
    * Familiar and easy to use because it works like other Microsoft products.


  7. #7
    karmacrm369 is offline Junior Member Array
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    Smile What Microsoft CRM system does

    Quote Originally Posted by Joel G View Post
    What is Microsoft CRM?
    What Microsoft CRM system does is confer several advantages to a company:
    Quality and efficiency
    Decrease in overall costs
    Decision support
    Enterprise agility
    Customer Attention


  8. #8
    kleenex is offline Junior Member Array
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    CRM helps in creating and maintaining customized personal content.


  9. #9
    zendurgesee is offline Junior Member Array
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    In it something is. Many thanks for the information. It is very glad.


  10. #10
    venkatjaya is offline Junior Member Array
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    Cool

    Microsoft Dynamics CRM (Customer Relationship Management) is a Microsoft solution that uses Microsoft .NET-connected technologies to automate day-to-day tasks for sales, customer service, field service, call center, and marketing professionals. Use these pages as a resource to help implement Microsoft Dynamics CRM in your enterprise.


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    Last edited by admin; 01-25-2012 at 02:55 PM.

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