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Problem with e-mail templates

This is a discussion on Problem with e-mail templates within the Microsoft CRM forums, part of the ERP category; Hi, I have two problems with my e-mail template: Handling of pictures: - How do I instert pictures in a ...

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Old 09-22-2005, 11:45 AM
Kyhlan
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Problem with e-mail templates

Hi,
I have two problems with my e-mail template:

Handling of pictures:
- How do I instert pictures in a e-mail template and how do I see the design?
- In one e-mail I sent out I did a cut and past from an ordinary e-mail
including pictures. When I did past in the e-mail in the template I could not
see any pictures. However when the e-mail was sent of it included the
pictures in a way that made the e-mail look very bad. How do I avoid this?

Invisible text:
- I made a new template and tried to send it off. But when it was recieved
by the reciepient the text was not visible. The text was only visible when
the e-mail came up as an alert in the lower right corner.

Support would be appreciated.

Mattias
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  #2 (permalink)  
Old 09-22-2005, 12:37 PM
Daniel Rodriguez
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RE: Problem with e-mail templates

Hello Mattias. If you need to insert a picture into templates, the pic will
be stored in the internet. For example, in your internet explorer put a real
URL like http://www.yourcompany.com. Then you can "copy" image and "paste
(use Crtl + V)" into email templates.
For see the design, sent the email with template to your personal email.
Personally, i use FrontPage for design and i paste into crm templates.
For invisible text, i don't know. Hope that help you the first thing. Bye.

Daniel Rodriguez
SMS - Argentina.
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  #3 (permalink)  
Old 09-27-2005, 06:47 AM
Kyhlan
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RE: Problem with e-mail templates

Hello Daniel,
thank you for the help.

I did as you suggested and used frontpage, did cut and paste. The text is
visible in the template. However neither the text nor the linked pictures
displays in the e-mail? The e-mail is just blank when I receives it?

Is it possible to use publisher for the design instead of front page?

Regards,
Mattias


"Daniel Rodriguez" wrote:

> Hello Mattias. If you need to insert a picture into templates, the pic will
> be stored in the internet. For example, in your internet explorer put a real
> URL like http://www.yourcompany.com. Then you can "copy" image and "paste
> (use Crtl + V)" into email templates.
> For see the design, sent the email with template to your personal email.
> Personally, i use FrontPage for design and i paste into crm templates.
> For invisible text, i don't know. Hope that help you the first thing. Bye.
>
> Daniel Rodriguez
> SMS - Argentina.

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