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CRM 3 Exchange Router

This is a discussion on CRM 3 Exchange Router within the Microsoft CRM forums, part of the ERP category; Hello, My Exchange Router will not forward e-mail to the CRM Server. We are running CRM 3 with and Exchange ...

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  #1 (permalink)  
Old 12-06-2005, 02:52 PM
Blair
Guest
  
Posts: n/a
CRM 3 Exchange Router
Hello,

My Exchange Router will not forward e-mail to the CRM Server.

We are running CRM 3 with and Exchange 2000 server. Here is the error
messages in the Event Log:

System.Runtime.InteropServices.COMException (0x80040E0E): Bookmark is invalid.
at ADODB.RecordsetClass.MoveNext()
at
Microsoft.Crm.Tools.ExchangeConnectorService.ExchangeSinkServiceCore.ProcessMailbox(ExchangeSinkServiceMailbox mailbox)
at
Microsoft.Crm.Tools.ExchangeConnectorService.ExchangeSinkServiceCore.ExecuteService()


Microsoft.Crm.Tools.ExchangeConnectorService.ExchangeSinkServiceException:
Verifying before delivery message: ADWEB2 System Log : 13 new events in
mailbox: SYS_CRMMAIL failed (System.Net.WebException: The request failed with
HTTP status 401: Unauthorized.
at
System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String
methodName, Object[] parameters)
at Microsoft.Crm.Platform.Proxy.EmailWebService.CheckIncoming(String
messageId, String subject, String from, String to, String cc, String bcc,
Int32& reasonCode)
at
Microsoft.Crm.Tools.ExchangeConnectorService.ExchangeSinkServiceMessages.CheckIncoming(ExchangeSinkServiceLogger
logger, ExchangeSinkServiceMailbox mailbox, Message message)). --->
System.Net.WebException: The request failed with HTTP status 401:
Unauthorized.
at
System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String
methodName, Object[] parameters)
at Microsoft.Crm.Platform.Proxy.EmailWebService.CheckIncoming(String
messageId, String subject, String from, String to, String cc, String bcc,
Int32& reasonCode)
at
Microsoft.Crm.Tools.ExchangeConnectorService.ExchangeSinkServiceMessages.CheckIncoming(ExchangeSinkServiceLogger
logger, ExchangeSinkServiceMailbox mailbox, Message message)
--- End of inner exception stack trace ---
at
Microsoft.Crm.Tools.ExchangeConnectorService.ExchangeSinkServiceMessages.CheckIncoming(ExchangeSinkServiceLogger
logger, ExchangeSinkServiceMailbox mailbox, Message message)
at
Microsoft.Crm.Tools.ExchangeConnectorService.ExchangeSinkServiceCore.ProcessMessage(Connection
connection, ExchangeSinkServiceMailbox mailbox, Recordset recordSet)
at
Microsoft.Crm.Tools.ExchangeConnectorService.ExchangeSinkServiceCore.ProcessMailbox(ExchangeSinkServiceMailbox mailbox)

Any help would be appreciated.

Thanks,

Blair
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  #2 (permalink)  
Old 12-07-2005, 03:02 AM
Matt Parks
Guest
  
Posts: n/a
Re: CRM 3 Exchange Router
Blair,

Make sure the router was installed with the fully qualified domain name for
the CRM erver and not a DNS alias.

--

Matt Parks
MVP - Microsoft CRM


"Blair" <Blair@discussions.microsoft.com> wrote in message
news:FEE44D53-FA51-43D9-8AEA-7AF298C84DC4@microsoft.com...
Hello,

My Exchange Router will not forward e-mail to the CRM Server.

We are running CRM 3 with and Exchange 2000 server. Here is the error
messages in the Event Log:

System.Runtime.InteropServices.COMException (0x80040E0E): Bookmark is
invalid.
at ADODB.RecordsetClass.MoveNext()
at
Microsoft.Crm.Tools.ExchangeConnectorService.ExchangeSinkServiceCore.Process
Mailbox(ExchangeSinkServiceMailbox mailbox)
at
Microsoft.Crm.Tools.ExchangeConnectorService.ExchangeSinkServiceCore.Execute
Service()


Microsoft.Crm.Tools.ExchangeConnectorService.ExchangeSinkServiceException:
Verifying before delivery message: ADWEB2 System Log : 13 new events in
mailbox: SYS_CRMMAIL failed (System.Net.WebException: The request failed
with
HTTP status 401: Unauthorized.
at
System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClient
Message message, WebResponse response, Stream responseStream, Boolean
asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String
methodName, Object[] parameters)
at Microsoft.Crm.Platform.Proxy.EmailWebService.CheckIncoming(String
messageId, String subject, String from, String to, String cc, String bcc,
Int32& reasonCode)
at
Microsoft.Crm.Tools.ExchangeConnectorService.ExchangeSinkServiceMessages.Che
ckIncoming(ExchangeSinkServiceLogger
logger, ExchangeSinkServiceMailbox mailbox, Message message)). --->
System.Net.WebException: The request failed with HTTP status 401:
Unauthorized.
at
System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClient
Message message, WebResponse response, Stream responseStream, Boolean
asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String
methodName, Object[] parameters)
at Microsoft.Crm.Platform.Proxy.EmailWebService.CheckIncoming(String
messageId, String subject, String from, String to, String cc, String bcc,
Int32& reasonCode)
at
Microsoft.Crm.Tools.ExchangeConnectorService.ExchangeSinkServiceMessages.Che
ckIncoming(ExchangeSinkServiceLogger
logger, ExchangeSinkServiceMailbox mailbox, Message message)
--- End of inner exception stack trace ---
at
Microsoft.Crm.Tools.ExchangeConnectorService.ExchangeSinkServiceMessages.Che
ckIncoming(ExchangeSinkServiceLogger
logger, ExchangeSinkServiceMailbox mailbox, Message message)
at
Microsoft.Crm.Tools.ExchangeConnectorService.ExchangeSinkServiceCore.Process
Message(Connection
connection, ExchangeSinkServiceMailbox mailbox, Recordset recordSet)
at
Microsoft.Crm.Tools.ExchangeConnectorService.ExchangeSinkServiceCore.Process
Mailbox(ExchangeSinkServiceMailbox mailbox)

Any help would be appreciated.

Thanks,

Blair


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  #3 (permalink)  
Old 12-07-2005, 10:46 AM
Blair
Guest
  
Posts: n/a
Re: CRM 3 Exchange Router
Hello,

I appreciate the help. The router is installed with the fully qualified
domain name. Any other thoughts?

Thanks,

Blair

"Matt Parks" wrote:

> Blair,
>
> Make sure the router was installed with the fully qualified domain name for
> the CRM erver and not a DNS alias.
>
> --
>
> Matt Parks
> MVP - Microsoft CRM
>
>
> "Blair" <Blair@discussions.microsoft.com> wrote in message
> news:FEE44D53-FA51-43D9-8AEA-7AF298C84DC4@microsoft.com...
> Hello,
>
> My Exchange Router will not forward e-mail to the CRM Server.
>
> We are running CRM 3 with and Exchange 2000 server. Here is the error
> messages in the Event Log:
>
> System.Runtime.InteropServices.COMException (0x80040E0E): Bookmark is
> invalid.
> at ADODB.RecordsetClass.MoveNext()
> at
> Microsoft.Crm.Tools.ExchangeConnectorService.ExchangeSinkServiceCore.Process
> Mailbox(ExchangeSinkServiceMailbox mailbox)
> at
> Microsoft.Crm.Tools.ExchangeConnectorService.ExchangeSinkServiceCore.Execute
> Service()
>
>
> Microsoft.Crm.Tools.ExchangeConnectorService.ExchangeSinkServiceException:
> Verifying before delivery message: ADWEB2 System Log : 13 new events in
> mailbox: SYS_CRMMAIL failed (System.Net.WebException: The request failed
> with
> HTTP status 401: Unauthorized.
> at
> System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClient
> Message message, WebResponse response, Stream responseStream, Boolean
> asyncCall)
> at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String
> methodName, Object[] parameters)
> at Microsoft.Crm.Platform.Proxy.EmailWebService.CheckIncoming(String
> messageId, String subject, String from, String to, String cc, String bcc,
> Int32& reasonCode)
> at
> Microsoft.Crm.Tools.ExchangeConnectorService.ExchangeSinkServiceMessages.Che
> ckIncoming(ExchangeSinkServiceLogger
> logger, ExchangeSinkServiceMailbox mailbox, Message message)). --->
> System.Net.WebException: The request failed with HTTP status 401:
> Unauthorized.
> at
> System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClient
> Message message, WebResponse response, Stream responseStream, Boolean
> asyncCall)
> at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String
> methodName, Object[] parameters)
> at Microsoft.Crm.Platform.Proxy.EmailWebService.CheckIncoming(String
> messageId, String subject, String from, String to, String cc, String bcc,
> Int32& reasonCode)
> at
> Microsoft.Crm.Tools.ExchangeConnectorService.ExchangeSinkServiceMessages.Che
> ckIncoming(ExchangeSinkServiceLogger
> logger, ExchangeSinkServiceMailbox mailbox, Message message)
> --- End of inner exception stack trace ---
> at
> Microsoft.Crm.Tools.ExchangeConnectorService.ExchangeSinkServiceMessages.Che
> ckIncoming(ExchangeSinkServiceLogger
> logger, ExchangeSinkServiceMailbox mailbox, Message message)
> at
> Microsoft.Crm.Tools.ExchangeConnectorService.ExchangeSinkServiceCore.Process
> Message(Connection
> connection, ExchangeSinkServiceMailbox mailbox, Recordset recordSet)
> at
> Microsoft.Crm.Tools.ExchangeConnectorService.ExchangeSinkServiceCore.Process
> Mailbox(ExchangeSinkServiceMailbox mailbox)
>
> Any help would be appreciated.
>
> Thanks,
>
> Blair
>
>
>
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  #4 (permalink)  
Old 12-13-2005, 02:38 AM
Matt Parks
Guest
  
Posts: n/a
Re: CRM 3 Exchange Router
Sorry, no.

--

Matt Parks
MVP - Microsoft CRM


"Blair" <Blair@discussions.microsoft.com> wrote in message
news20A0C48-D999-40F0-A8E6-07A13FC7DAB6@microsoft.com...
Hello,

I appreciate the help. The router is installed with the fully qualified
domain name. Any other thoughts?

Thanks,

Blair

"Matt Parks" wrote:

> Blair,
>
> Make sure the router was installed with the fully qualified domain name
for
> the CRM erver and not a DNS alias.
>
> --
>
> Matt Parks
> MVP - Microsoft CRM
>
>
> "Blair" <Blair@discussions.microsoft.com> wrote in message
> news:FEE44D53-FA51-43D9-8AEA-7AF298C84DC4@microsoft.com...
> Hello,
>
> My Exchange Router will not forward e-mail to the CRM Server.
>
> We are running CRM 3 with and Exchange 2000 server. Here is the error
> messages in the Event Log:
>
> System.Runtime.InteropServices.COMException (0x80040E0E): Bookmark is
> invalid.
> at ADODB.RecordsetClass.MoveNext()
> at
>
Microsoft.Crm.Tools.ExchangeConnectorService.ExchangeSinkServiceCore.Process
> Mailbox(ExchangeSinkServiceMailbox mailbox)
> at
>
Microsoft.Crm.Tools.ExchangeConnectorService.ExchangeSinkServiceCore.Execute
> Service()
>
>
> Microsoft.Crm.Tools.ExchangeConnectorService.ExchangeSinkServiceException:
> Verifying before delivery message: ADWEB2 System Log : 13 new events in
> mailbox: SYS_CRMMAIL failed (System.Net.WebException: The request failed
> with
> HTTP status 401: Unauthorized.
> at
>
System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClient
> Message message, WebResponse response, Stream responseStream, Boolean
> asyncCall)
> at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String
> methodName, Object[] parameters)
> at Microsoft.Crm.Platform.Proxy.EmailWebService.CheckIncoming(String
> messageId, String subject, String from, String to, String cc, String bcc,
> Int32& reasonCode)
> at
>
Microsoft.Crm.Tools.ExchangeConnectorService.ExchangeSinkServiceMessages.Che
> ckIncoming(ExchangeSinkServiceLogger
> logger, ExchangeSinkServiceMailbox mailbox, Message message)). --->
> System.Net.WebException: The request failed with HTTP status 401:
> Unauthorized.
> at
>
System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClient
> Message message, WebResponse response, Stream responseStream, Boolean
> asyncCall)
> at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String
> methodName, Object[] parameters)
> at Microsoft.Crm.Platform.Proxy.EmailWebService.CheckIncoming(String
> messageId, String subject, String from, String to, String cc, String bcc,
> Int32& reasonCode)
> at
>
Microsoft.Crm.Tools.ExchangeConnectorService.ExchangeSinkServiceMessages.Che
> ckIncoming(ExchangeSinkServiceLogger
> logger, ExchangeSinkServiceMailbox mailbox, Message message)
> --- End of inner exception stack trace ---
> at
>
Microsoft.Crm.Tools.ExchangeConnectorService.ExchangeSinkServiceMessages.Che
> ckIncoming(ExchangeSinkServiceLogger
> logger, ExchangeSinkServiceMailbox mailbox, Message message)
> at
>
Microsoft.Crm.Tools.ExchangeConnectorService.ExchangeSinkServiceCore.Process
> Message(Connection
> connection, ExchangeSinkServiceMailbox mailbox, Recordset recordSet)
> at
>
Microsoft.Crm.Tools.ExchangeConnectorService.ExchangeSinkServiceCore.Process
> Mailbox(ExchangeSinkServiceMailbox mailbox)
>
> Any help would be appreciated.
>
> Thanks,
>
> Blair
>
>
>


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  #5 (permalink)  
Old 03-30-2008, 03:04 PM
Junior Member
  
Join Date: Mar 2008
Posts: 1
Timur is on a distinguished road
Send a message via Skype™ to Timur
The same problem
Hello, Blair
I guess you resolved this issue. Could you post your solution?
Thanks
Timur
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