Customize - Resolve form on case

When you resolve a case a resolve form pops up.

Is there any way that this form can be customised ?

Not supported.

Frank Lee
Workopia, Inc.
http://www.workopia.com/Links.htm

"Ulrich" wrote:

> When you resolve a case a resolve form pops up.
>
> Is there any way that this form can be customised ?

What do you want to change?

--

Matt Parks
MVP - Microsoft CRM


"Ulrich" <Ulrich@discussions.microsoft.com> wrote in message
news:EE9AC4E4-F343-4414-9FBB-F1E82C4DE533@microsoft.com...
When you resolve a case a resolve form pops up.

Is there any way that this form can be customised ?

to have a dropdown box in the resolution field

"Matt Parks" wrote:

> What do you want to change?
>
> --
>
> Matt Parks
> MVP - Microsoft CRM
>
>
> "Ulrich" <Ulrich@discussions.microsoft.com> wrote in message
> news:EE9AC4E4-F343-4414-9FBB-F1E82C4DE533@microsoft.com...
> When you resolve a case a resolve form pops up.
>
> Is there any way that this form can be customised ?
>
>
>