removing the outlook crm 3.0 client manually

Hiya!

How can i remove the crm 3.0 laptop client manually? I have
tried to clean up the register and removed all the files from the disk, but
still i get the error "An incompatible version of the microsoft crm desktop
client for Microsoft Office Outlook is installed"

Maybe I don't understand you completely, but why remove the laptop client
manually? You can remove it through the control panel. Or maybe that failed.

Did you remove the COM add-in from Outlook? Tools -> Options -> Tab
"Other" -> Button "Advanced Options" -> Button "COM Add-ins"

HTH,

--
Jeffry van de Vuurst
CWR Mobility
www.cwrmobility.com
--
"Acharon" <Acharon@discussions.microsoft.com> wrote in message
news:BCFD797D-3499-4BE2-A1D8-14D4D9D3FF35@microsoft.com...
> Hiya!
>
> How can i remove the crm 3.0 laptop client manually? I have
> tried to clean up the register and removed all the files from the disk,
> but
> still i get the error "An incompatible version of the microsoft crm
> desktop
> client for Microsoft Office Outlook is installed"

Thanks for the answer, and yes, You were right, This problem started when the
previous installation crashed, First, i tried to remove the client thru
control panel - > add or remove programs. I have the outlook client listed
there but if I try to remove it, it stops and I get an error. Then I tried to
remove it by deleting all files from local drive that I could find that might
have anything to do with the CRM Client and finally I removed every registry
key that I could find. I have removed the Com add-in from outlook, i´ve
re-installed the whole outlook and still it says that I have previous
installation of client in my computer. :/

"Jeffry van de Vuurst" wrote:

> Maybe I don't understand you completely, but why remove the laptop client
> manually? You can remove it through the control panel. Or maybe that failed.
>
> Did you remove the COM add-in from Outlook? Tools -> Options -> Tab
> "Other" -> Button "Advanced Options" -> Button "COM Add-ins"
>
> HTH,
>
> --
> Jeffry van de Vuurst
> CWR Mobility
> www.cwrmobility.com
> --
> "Acharon" <Acharon@discussions.microsoft.com> wrote in message
> news:BCFD797D-3499-4BE2-A1D8-14D4D9D3FF35@microsoft.com...
> > Hiya!
> >
> > How can i remove the crm 3.0 laptop client manually? I have
> > tried to clean up the register and removed all the files from the disk,
> > but
> > still i get the error "An incompatible version of the microsoft crm
> > desktop
> > client for Microsoft Office Outlook is installed"
>
>
>

Hi

Search through the registry after the incompatible version number 1.2.xxxxx
and delete the key. It should work.

"Acharon" wrote:

> Thanks for the answer, and yes, You were right, This problem started when the
> previous installation crashed, First, i tried to remove the client thru
> control panel - > add or remove programs. I have the outlook client listed
> there but if I try to remove it, it stops and I get an error. Then I tried to
> remove it by deleting all files from local drive that I could find that might
> have anything to do with the CRM Client and finally I removed every registry
> key that I could find. I have removed the Com add-in from outlook, i´ve
> re-installed the whole outlook and still it says that I have previous
> installation of client in my computer. :/
>
> "Jeffry van de Vuurst" wrote:
>
> > Maybe I don't understand you completely, but why remove the laptop client
> > manually? You can remove it through the control panel. Or maybe that failed.
> >
> > Did you remove the COM add-in from Outlook? Tools -> Options -> Tab
> > "Other" -> Button "Advanced Options" -> Button "COM Add-ins"
> >
> > HTH,
> >
> > --
> > Jeffry van de Vuurst
> > CWR Mobility
> > www.cwrmobility.com
> > --
> > "Acharon" <Acharon@discussions.microsoft.com> wrote in message
> > news:BCFD797D-3499-4BE2-A1D8-14D4D9D3FF35@microsoft.com...
> > > Hiya!
> > >
> > > How can i remove the crm 3.0 laptop client manually? I have
> > > tried to clean up the register and removed all the files from the disk,
> > > but
> > > still i get the error "An incompatible version of the microsoft crm
> > > desktop
> > > client for Microsoft Office Outlook is installed"
> >
> >
> >

If the above does not work, remove all file folder references to the
Desktop SQL client in the file directory. I vaguely recall receiving
this error and that deleting the file folders worked.

Thanks,
Donna

Thanks for your help I searched through the registry after the
incompatible version number as alfa advised and deleted every key i could
find and it worked.

"edwardsdna" wrote:

> If the above does not work, remove all file folder references to the
> Desktop SQL client in the file directory. I vaguely recall receiving
> this error and that deleting the file folders worked.
>
> Thanks,
> Donna
>
>