Insufficient Privileges

We upgraded to CRM 3.0. A user with a Customer Service Representative
security role is attempting to add a new account. However, they receive an
error regarding insufficient privileges.

I edited the security role to include full access on Accounts. They
rebooted after this change and are still receiving the same error.

What gives???

Please advise.

Thanks!
Cayla

Not sure if this applied to 3.0, but I found it to be true in 1.2.

Sometimes, when changing security rights "on the fly", the security
services would get hosed. I rebooted the CRM server to correct the
issue and found that the user then had the rights applied. You might
also try restarting SQL services rather than rebooting.

I will give it a try and let you know.

I wonder if there is any documentation for editing security roles in 3.0.

Thank you!

"edwardsdna" wrote:

> Not sure if this applied to 3.0, but I found it to be true in 1.2.
>
> Sometimes, when changing security rights "on the fly", the security
> services would get hosed. I rebooted the CRM server to correct the
> issue and found that the user then had the rights applied. You might
> also try restarting SQL services rather than rebooting.
>
>