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CRM3.0 Local Data Settings
Challenge: Team based selling.
-- Do not want to use territories. Too intensive management and not restrctive enough. How to make this happen for offline data sets. I have looked at Service Activities but it does not tie to resources. Does tie to activity party but not sure. Any thoughts or ideas are appreciated. Thanks |
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Re: CRM3.0 Local Data Settings
Try creating workflow rules that assign an opportunity to multiple
people. The sharing mechanism of CRM will let all people that have been assigned to an opportunity to view it. You could base it off the original owner, e.g. That would work offline, too. So, create a "Create" workflow rule on the opportunity. IF <ownerID> = "Person A" Action: Assign Person A.1 Action: Assign Person A.2 If <ownerID> = "Person B" Action: Assign Person B.1 Action: Assign Person B.2 Action: Assign Person B.3 HTH, Dave ------------------------------------------------- David L. Carr, President Visionary Software Consulting, Inc. http://www.vscrm.com 971-327-6944 For a free, fully functional demo version of VAST, the Microsoft CRM auditing solution, please visit http://www.vscrm.com/vast_download_page.php |
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