This is a discussion on assigning fields to different users (......not owner) within the Microsoft CRM forums, part of the ERP category; I can use advanced find option and assign particular records to another owner BUT Can i do the same with ...
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assigning fields to different users (......not owner)
I can use advanced find option and assign particular records to
another owner BUT Can i do the same with other fields? for example i have a field name 'primary consultant' and i want to select the records having the specific person primary consultant and then assigning primary consultant to someone else (in batch as i have thousands of records) |
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Re: assigning fields to different users (......not owner)
Hi Aami,
have you tried this with the workflow manager yet? Manual rule --> Check entity --> specific field with specific content --> update entity --> specific field with specific new content I hope this helps Andreas Donaubauer [MVP for CRM] MCP since 1999, MCSE, MCSA andreas[at]donaubauer.com http://www.crmfaq.de "Aami" <aamir34@hotmail.com> schrieb im Newsbeitrag news:1137495626.816665.10510@g49g2000cwa.googlegroups.com... >I can use advanced find option and assign particular records to > another owner > > BUT > > Can i do the same with other fields? for example i have a field name > 'primary consultant' and i want to select the records having the > specific person primary consultant and then assigning primary > consultant to someone else (in batch as i have thousands of records) > |
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Re: assigning fields to different users (......not owner)
Aami,
While what Andreas has said will work, there is an easier way in 3.0 - batch updates. I'm looking at the Advanced Find window for Cases right now, and under the More Actions menu on the grid is an item called "Edit". If you first select multiple lines on this page, and then click on this Edit menu item, a window appears (Edit Multiple Records), and you can update one (or more) fields with the same value. And CRM will dutifully update all selected records to the value(s) you specify. <Shameless plug alert>... I was very happy to see, as I tested this, that MS does indeed use the API to perform these updates (and not direct SQL), as this means that the post callout mechanism is triggered, and therefore our VAST add-on product for CRM tracks and records all changes made using this Batch Update / Edit Multiple Records mechanism! Not only is this my new favorite volume testing tool for VAST, but it also increases the value of VAST as well! Why? well, without VAST, a disgruntled/novice user can now more quickly trash your CRM database - with VAST, you can run a VAST Insights query (as I just did) to see every change that was made, who did it, and what the old values were, so you could restore the DB to its proper state... </Shameless plug alert> Dave ------------------------------------------------- David L. Carr, President Visionary Software Consulting, Inc. http://www.vscrm.com 971-327-6944 For a free, fully functional demo version of VAST, the only certified Microsoft CRM auditing solution, please visit http://www.vscrm.com/vast_download_page.php |
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