Write in Producucts for Orders Fails

Hi All,

I'm finding this error a bit of an odd one to be honest so I was
wondering if anyone has any ideas on it:

I can add write in products in quotes fine.

When I convert the quote to an order, or create a new order with write
in products they dont appear.

When I create a new write in product I get the message:

"Record Is Unavailable
The record that you are requesting is currently unavailable. Either the
record was not found or you do not have sufficient security permissions
to view it. "

I know I have the permissions as I have every default security role
assigned to my account (all the circles are filled in green) and I can
see the record being put into the Salesorderdetail table too!

Am I missing something fundemental here? Or is CRM in need of a tweak
in the right place?!

Thanks

Tom

Hi Tom,
Is this 1.2 or v3.0? If it is 3.0, is it an upgrade from 1.2 or a clean
install?

I tried to repro your problem - I couldn't create write-in products as a
"SalesPerson" if I didn't have "Override" privileges for the SalesPerson.
Could you please verify that "Override Order Pricing" privilages (Under
"Sales" tab in "Miscellaneous Privileges") are enabled for you?

--
Manisha Powar (Madhusudanan)
Program Manager
Microsoft Dynamics - CRM

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"Bouffont" <bouffont@gmail.com> wrote in message
news:1137503332.015666.108950@g44g2000cwa.googlegroups.com...
> Hi All,
>
> I'm finding this error a bit of an odd one to be honest so I was
> wondering if anyone has any ideas on it:
>
> I can add write in products in quotes fine.
>
> When I convert the quote to an order, or create a new order with write
> in products they dont appear.
>
> When I create a new write in product I get the message:
>
> "Record Is Unavailable
> The record that you are requesting is currently unavailable. Either the
> record was not found or you do not have sufficient security permissions
> to view it. "
>
> I know I have the permissions as I have every default security role
> assigned to my account (all the circles are filled in green) and I can
> see the record being put into the Salesorderdetail table too!
>
> Am I missing something fundemental here? Or is CRM in need of a tweak
> in the right place?!
>
> Thanks
>
> Tom
>