Invoice contract

Hi,

We're having two problems with this feature. We're an ISV with a few hundred
customers and we're renewing maintenance agreements yearly. We're looking at
the contracts feature in CRM3 which looks promising. The problem is when we
are trying to invoice the contact we get an unhandled exception:

=======================
[COMException (0x8004320e)]
Microsoft.Crm.Platform.ComProxy.CRMContractClass.Invoice(CUserAuth&
Caller, String ContractId, Int32 Status) +0
Microsoft.Crm.Application.Platform.Contract.Invoice(Int32 newStatus) +58
Microsoft.Crm.Web.CS.ContractPage.invoice(Object sender, DataEventArgs e)
+54
Microsoft.Crm.Application.Forms.DataEventProcessor.Raise(FormEventId
eventId, FormState state, User user, String objectId, Entity entity) +176
Microsoft.Crm.Application.Forms.AppForm.RaiseDataEvent(FormEventId
eventId) +89
Microsoft.Crm.Application.Forms.EndUserForm.Initialize(Entity entity) +56
Microsoft.Crm.Application.Forms.CustomizableForm.Execute(Entity entity,
String formId, String formType) +83
Microsoft.Crm.Application.Forms.CustomizableForm.Execute(Entity entity) +13
Microsoft.Crm.Web.CS.ContractPage.ConfigureForm() +358
Microsoft.Crm.Application.Controls.AppPage.OnPreRender(EventArgs e) +30
System.Web.UI.Control.PreRenderRecursiveInternal() +62
System.Web.UI.Page.ProcessRequestMain() +1499
=======================

The friendly message is:

=======================
Contracts Error
The contract address is missing. You need to add an address before this
contract can be invoiced.
=======================

Which address is it looking for? The Bill To address is there.

Thanks,
Manso

Looks like the contract needs to have a serviceaddress specified as well
(this is the Contract Address field on the default form).

Can you specify that and see if it fixes the issue? You also need to have at
least 1 line item in order to be able to invoice the contract...
--
Jagan Peri
Microsoft Business Solutions CRM

This posting is provided "AS IS" with
no warranties, and confers no rights.







"Manso" wrote:

> Hi,
>
> We're having two problems with this feature. We're an ISV with a few hundred
> customers and we're renewing maintenance agreements yearly. We're looking at
> the contracts feature in CRM3 which looks promising. The problem is when we
> are trying to invoice the contact we get an unhandled exception:
>
> =======================
> [COMException (0x8004320e)]
> Microsoft.Crm.Platform.ComProxy.CRMContractClass.Invoice(CUserAuth&
> Caller, String ContractId, Int32 Status) +0
> Microsoft.Crm.Application.Platform.Contract.Invoice(Int32 newStatus) +58
> Microsoft.Crm.Web.CS.ContractPage.invoice(Object sender, DataEventArgs e)
> +54
> Microsoft.Crm.Application.Forms.DataEventProcessor.Raise(FormEventId
> eventId, FormState state, User user, String objectId, Entity entity) +176
> Microsoft.Crm.Application.Forms.AppForm.RaiseDataEvent(FormEventId
> eventId) +89
> Microsoft.Crm.Application.Forms.EndUserForm.Initialize(Entity entity) +56
> Microsoft.Crm.Application.Forms.CustomizableForm.Execute(Entity entity,
> String formId, String formType) +83
> Microsoft.Crm.Application.Forms.CustomizableForm.Execute(Entity entity) +13
> Microsoft.Crm.Web.CS.ContractPage.ConfigureForm() +358
> Microsoft.Crm.Application.Controls.AppPage.OnPreRender(EventArgs e) +30
> System.Web.UI.Control.PreRenderRecursiveInternal() +62
> System.Web.UI.Page.ProcessRequestMain() +1499
> =======================
>
> The friendly message is:
>
> =======================
> Contracts Error
> The contract address is missing. You need to add an address before this
> contract can be invoiced.
> =======================
>
> Which address is it looking for? The Bill To address is there.
>
> Thanks,
> Manso
>

Manso,

Would you be interested in discussing your requirements around contracts
with us in CRM? This is an under-utilized feature that I'd like to know how
we can improve.

Thanks!

-Michael J. Lu

"Manso" wrote:

> Hi,
>
> We're having two problems with this feature. We're an ISV with a few hundred
> customers and we're renewing maintenance agreements yearly. We're looking at
> the contracts feature in CRM3 which looks promising. The problem is when we
> are trying to invoice the contact we get an unhandled exception:
>
> =======================
> [COMException (0x8004320e)]
> Microsoft.Crm.Platform.ComProxy.CRMContractClass.Invoice(CUserAuth&
> Caller, String ContractId, Int32 Status) +0
> Microsoft.Crm.Application.Platform.Contract.Invoice(Int32 newStatus) +58
> Microsoft.Crm.Web.CS.ContractPage.invoice(Object sender, DataEventArgs e)
> +54
> Microsoft.Crm.Application.Forms.DataEventProcessor.Raise(FormEventId
> eventId, FormState state, User user, String objectId, Entity entity) +176
> Microsoft.Crm.Application.Forms.AppForm.RaiseDataEvent(FormEventId
> eventId) +89
> Microsoft.Crm.Application.Forms.EndUserForm.Initialize(Entity entity) +56
> Microsoft.Crm.Application.Forms.CustomizableForm.Execute(Entity entity,
> String formId, String formType) +83
> Microsoft.Crm.Application.Forms.CustomizableForm.Execute(Entity entity) +13
> Microsoft.Crm.Web.CS.ContractPage.ConfigureForm() +358
> Microsoft.Crm.Application.Controls.AppPage.OnPreRender(EventArgs e) +30
> System.Web.UI.Control.PreRenderRecursiveInternal() +62
> System.Web.UI.Page.ProcessRequestMain() +1499
> =======================
>
> The friendly message is:
>
> =======================
> Contracts Error
> The contract address is missing. You need to add an address before this
> contract can be invoiced.
> =======================
>
> Which address is it looking for? The Bill To address is there.
>
> Thanks,
> Manso
>