03-19-2007, 10:10 AM
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The question has a broad scope, but if it's a crm solution you are considering I would offer you this - evaluate vtiger crm and the suite of plugins it has. much better, cheaper solution than the ms crm.
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03-19-2007, 11:10 AM
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Customer Relationship Management. It's a set of tools that develop scripts for customer service folk to use to target upselling, to maximize the customer needs into increased revenue.
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09-27-2007, 04:46 AM
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CRM is a perception used by companies to administer their relationship with customers and also the information regarding customer, vendor, partner.
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08-06-2008, 03:14 AM
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In simple words, you can keep track of your existing & future clients & partners... Its basically for data storage kind of purpose..
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