Tech Articles Microsoft CRMInstructions and options for logging in the functional Microsoft CRM Demo. Feel free to look around the sytem, you can practice all the options and Modules. You will have all the permissions to be able to practice and learn.
Microsoft Business Solutions CRM 1.2 contains improvements to the user interface, the capabilities of Microsoft CRM Sales for Outlook and Reports, and a few miscellaneous changes.
Note: Microsoft CRM relies on pop-up windows to function. You must disable any 'pop-up blocker' software before running Microsoft CRM. If asked if you should allow Internet Explorer to install a small patch for the application, or for reports functionality, you must select "Yes" for the demo to operate properly.
If you would like to log in as a sales user, the user name is: demosales
If you would like to log in as a customer service user, the user name is: demoservice
If you would like to log in as a marketing user, the user name is: demomarketing
http://demo.crmontarget.com
For all user names, this week's password is: baker555 (case sensitve)
For security purposes, the password to the functional demo changes on a weekly basis.
With Microsoft CRM 1.2, businesses will be able to take full advantage of additional customer relationship management (CRM) functionally that allows increased business productivity and performance, a strong development environment, and support of Microsoft Windows Server TM 2003, Microsoft Exchange Server 2003, Microsoft Office 2003, and Microsoft Small Business Server. These technologies offer the security, availability, scalability, and reliability businesses need from their operating systems, servers, and productivity tools.
| Microsoft CRM v1.2 Product Guide | A full description of the features in the latest release of Microsoft CRM. | Read |
| MS-CRM Overview Demo | There is a choice of two overview demonstrations. The first one has a voice track and offers a brief view of reporting. The second one is silent and does not show reporting at all. Both of them review sales and service functionality and take about 5-7 minutes |
Sales Overview Demo View this Web demo clip for a quick glimpse of how Microsoft Business Solutions CRM Sales helps your sales team work without limits, from both Microsoft Outlook and the Web?with access to complete customer and product information, powerful reporting capabilities, and customizable workflow processes for managing all stages of the sales cycle
| Customer Service Overview Demo | View this Web demo to see how Microsoft CRM Customer Service helps employees deliver superior service, reduce support costs, and improve customer retention. You'll see how Microsoft CRM lets employees manage support incidents start to finish with efficient case management processes, comprehensive knowledge base resources, with access to complete customer information, and automated management of customer communications. |
| :) I think it's time now to speak about CRM 3.0. There's a lot of differences bitween 1.2 version and 3.0 one! |
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I'm unable to log in to the demo, it says " Unauthorized: Access is denied due to invalid credentials" error message when you try to access a Web site that is part of an IIS 6.0 application pool" |
