Industry Usage of VoiceXML

Industry Usage of VoiceXML

There are a number of uses for VoiceXML in the voice command industry. The importance of VoiceXML comes from the fact that many people have been unhappy with the use of textual interfaces such as WAP, and are looking for more powerful alternatives.

Wireless communications tools have a number of disadvantages, and some of these are small screens, weak processing power, and a lack of sufficient input abilities. It is these three factors that have greatly limited the scope of many wireless devices, and it is hoped that VoiceXML will remedy many of these problems.

One of the reasons why many wirless devices have maintained a great deal of success is because the public at large has accepted them as tools that will deliver information.

Many industry insiders are looking at the possibility of using IVR, or Interactive Voice Response, as an alternative to tools like WAP. The only problem with older technologies such as IVR is that they may not be suitable for web based projects. VoiceXML is currently being used to define "trees" that will take the user through a process of selection. The industry name for this process is voice dialogs. The end user will make a connection with the voice dialogs by using their voice as an interface. High end speech recognition software will be available on the server, and it will be responsible for transforming the selection of the user into a selection that is based on text.

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