VoiceXML Introduction

VoiceXML Introduction VoiceXML is an XML format that is used for the purpose of categorizing voice dialogues that will occur among humans and computers. It is connected to W3C, and it gives voice programs the ability to be created and used with HTML. An HTML document is designed to be read by web...

VoiceXML is an XML format that is used for the purpose of categorizing voice dialogues that will occur among humans and computers. It is connected to W3C, and it gives voice programs the ability to be created and used with HTML. An HTML document is designed to be read by web browsers, and documents that are created in VoiceXML must be processed by a unit that is called the voice browser. One way to set up VoiceXML is to create a group of voice browsers which are connected to the public switched telephone network. This will allow the system to be used to interact with a variety of different voice programs.

A sizeable number of VoiceXML programs have been introduced, and many of them are being used commercially. This programs are responsible for processing millions of phone calls within a short period of time. Some of the tasks that VoiceXML is responsible for are emergency response, order processing, the tracking of flights, and access to email. In addition to this, VoiceXML is also used to keep track of packages.