3. Error and Effects Analysis: It is the technique designated to obtain in factory the appropriate designs for the needs that are expected to be covered, as well as in products and in processes. This analysis should be focused on the possible errors that may occur, and all the possibilities have to be taken into consideration.

The aim of this analysis is to prevent the potential errors that affect a design and to reduce the apparition based on the decisions that are made and registered in the same. In ERP, the user registers the information related to the failures and effects caused during the processes associated with the product registered in the system. In order to locate the error produced, it is made the route/operation level analysis in the productive system to detect and avoid the said error.

4. Procedures: Is the relationship between the documents that show the working procedure in all the aspects of the company.

• Quality Control Procedures: through ERP, the procedures are the documentation generated by the company in order to inform their working mode in every aspect. This information will be reviewed and supervised by the quality responsible, and will maintain the history of the last revisions that has gone through. Likewise, the list of departments involved should be reflected.
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• Quality Control Auditory: This step is to audit the processes in order to prove the range of compliance with the procedures. For that, ERP will offer the possibility of establishing the dates when the audits should be made, and also will design the persons in charge of the same. The running of an audit on providers is included in ERP to be able to control, in relation with the importance grade, the service that is being offered by the providers, and the company staff could prove the fulfilling of all the necessary requirements.

Quality control and the Different Processes:

The first process that will appear is the reception of the material. In this case, ERP proposes the quality control for the supply of material by providers: In the purchase circuit, it will useful to record all the different existing relationships between providers and products, since it is probable to use different fees and conditions for each article in relation to each provider. ERP uses this information to establish the control of every provider and every material provided by them.

Some material may go under this quality control, and some may not. The quality department should be in charge of collecting the merchandise that will be controlled and compare the same to the merchandise already registered in the system, and will prove that the collected samples fulfill all the requirements.

Once this control has been made, this would be accepted and then ERP will propose to generate an external incidence or not. This will claim a corrective action or the update of the provider qualification in order to maintain all the information updated.

Another process that will take place is the manufacturing. For this specific phase, ERP offers the possibility of generating a process control system of each elaborated product by the company. This control will start from the relationship between the product, and each of the operations in which it is divided all the particular routes of manufacturing.

It will establish some regulations required for the control of the process. The internal operations will be considered since they are all the ones that are developed inside the enterprise, and not the external ones, since they will be controlled under the same format as the reception ones. Associated with the operation rule, it will be maintained, and some observations that are useful for the documentation and will be registered in the system for later use.

Finally, the last process is the quality control in the final control of products. Since each product may be controlled once the manufacturing process has ended, it is possible to have a random control at any moment in order to verify if the characteristics, specifications, etc… for a particular product that are being complied. Besides, these rules will be helpful in studying the possible claiming of clients on the final product.

First Page: ERP Systems as Quality Control Support