ERP : Implementation of DSS

With the birth of electronic commerce and supply chains, the call centers and other business initiatives supported by the information technologies had been worried about finding applications that join to decode, interpret and take the opportunity to make good use of the risks that allows an organization to make decisions, or at least, feel accompanied in the making of decisions.

Information is a priceless tool for organizations. Therefore, their resources should be orientated to provide the managers with all the information required for the proper strategic decision making in business. Through this perspective, it is important to evaluate the factors that may lead to the success or failure of the implementation of a system.

The facts to consider in a previous analysis for the decision to develop DSS will be useful to implement a data warehouse, ERP, and executive system or any other information system, since their components work as points to test in an investment project on the technology of information.

General Information for the Implementation of DSS

Since the enterprises are committed to finding applications to help the decision making, it is important to understand how the best decision comes up. There are many ways to give an answer to the goals of business, and one of them could be the way in which the pieces of software, hardware and human elements are related in a company, and the way in which its construction and purchase are defined in the case of software or hardware.

Integrating elements of the business applications that can do this is not a new thing, but the focusing and priority of the tasks nowadays is designing a bridge between the data in real time and all the components through which the decisions are being based.

Plans of the Organization

This task is performed by both the technology area and the board of directors, this means that the two areas should combine the efforts to define the results that will be reached, the way in which they will be reached and the methods that will help to follow the results. And through this, the way in which the organization is working must be analyzed.

Revision of the Technological Infrastructure

In this part, it is necessary to define the technological infrastructure that the organization already has and the ones that should be acquired in order to avoid extra costs, the evaluation of the actual options should be effected carefully with the ones involved, and there has to be an analysis of the alternatives of growth based on the expectations and limitations of the company.

Evaluation of the Human Capital

Defining the personnel that will interfere in the process is an important activity. It also has to be defined in the responsibilities of each part, the technological and administrative areas. The first should make a complete analysis, the second one should involve all the corresponding personnel to define the parameters under which the decisions could be structured, and how this could be interpreted in an application. It is useful to state who will define and interfere in the process of implementing DSS, if there would be participation of external staff or not.

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