Oracle E- Business Suite
Oracle E-Business Suite is the industry’s only complete and integrated set of enterprise applications, working together seamlessly to streamline every area of your business—from sales, service, and marketing, through financials and human resources, to supply chain and manufacturing. Oracle E-Business Suite is your fastest path to high-quality enterprise intelligence, bringing your company a true 360-degree view of your finances, your customers, and your supply chains, so you can make faster, better decisions and grow profitability in a competitive marketplace.
Application software typically automates only departmental business processes. Oracle E-Business Suite is different; it automates all parts of your business. From developing, marketing, selling, ordering, planning, procuring, manufacturing, fulfilling, servicing, and maintaining, to handling finance, human resources, and project management—Oracle E-Business Suite provides a comprehensive and integrated offering. In the past, you had to choose between an integrated suite and “best of breed” for rich functionality. With Oracle, you can now have an integrated suite built on unified information architecture—with the functionality you need in each individual application. These applications connect business processes within and across departmental, geographical, and line-of-business domains. With Oracle E-Business Suite’s depth of product functionality and breadth of product offering, you can take your business further by automating processes across the enterprise.
Oracle E- Business Suite – Industry Applications
Oracle E-Business Suite 11i.10 offers over 2,100 new capabilities, half of which meet specific industry needs, including:
Financial Services: SOP documentation and auditing for compliance with Sarbanes-Oxley and other regulations
Healthcare: Medication administration, patient encounter-specific financial information, integrated patient care and operational intelligence
Manufacturing/High Technology: Option-dependent sourcing, automated spare parts return and repair processing, international drop shipments, distribution planning
What is SAP?
SAP (Systems, Applications, and Products in Data Processing) is the leading ERP (Enterprise Resource Planning) software package. SAP was the first to integrate a corporation’s worldwide functions tightly into one application. SAP R/2 was released as the first version of their software in 1979. Its domination of the market occurred during the 1980s, expanding first throughout Europe (early 1980s) and then North America (1988). SAP R/3, an advanced, client-server based version of the popular R/2 product, was released in 1992 and sparked a stunning takeover of America’s largest businesses — 44% of US companies were using it within five years of its expansion. In 1999, SAP introduced its newest major product upgrade. Named mySAP.com to emphasize its shift to an e- business focus, mySAP.com builds on the strengths of the SAP R/3 product in a fully Internet enabled architecture. MySAP.com also incorporates SAP’s newest business applications for CRM, Supply Chain Management (SAP APO), and Data Warehousing (Business Information Warehouse or BW)
Prior to the introduction of mySAP.com, these applications had been incorporated as add-ons to SAP R/3 and were known as New Dimension products. Given below is a brief overview of both the products from SAP – SAP R/3 and mySAP
SAP R/3 Overview
SAP R/3 is SAP’s integrated software solution for client/server and distributed open systems. SAP’s R/3 is the world’s most-used standard business software for client/server computing. R/3 meets the needs of a customer from the small grocer with 3 users to the multi-billion dollar companies The software is highly customizable using SAP’s proprietary programming language, ABAP/4. R/3 is scalable and highly suited for many types and sizes of organizations.
The R/3 architecture is comprised of application and database servers. The application servers house the software and the database servers handle document updates and master file databases. The system can support an unlimited number of servers and a variety of hardware configurations. For more information see SAP R/3 Architecture at SAP home page.
SAP R/3 is based on various hardware and software architectures, running on most types of UNIX, on Windows NT and OS/400. SAP R/3 runs on several databases Oracle, Adabas D, Informix, DB2 for UNIX, DB2/400, and Microsoft’s SQL Server 6.0. Since R/3 foundation, SAP has made significant development and installed thousands of R/3 systems
mySAP ERP combines the world’s most complete, scalable, and effective software for enterprise resource planning (ERP) with a flexible, open technology platform that can leverage and integrate SAP and non-SAP systems. It provides end-to-end software functionality for enterprise management and support — plus support for systems management — all powered by the SAP NetWeaver platform.
mySAP ERP comes with four individual solutions that support key business processes:
- mySAP ERP Financials
- mySAP ERP Human Capital Management
- mySAP ERP Operations
- mySAP ERP Corporate Services
mySAP ERP is enhanced by industry-specific features and best practices based on three decades of SAP experience. The solution enables organizations to reduce total cost of ownership, achieve a faster return on investment, and benefit from a more flexible IT infrastructure that helps drive innovation. mySAP ERP offers a complete solution designed to support international operations so that businesses can efficiently and successfully operate and compete on a global scale.
mySAP ERP: Features & Functions
mySAP ERP redefines enterprise resource planning — delivering features and functions that support the following business activities:
End-user service delivery — Friendly interfaces and innovative support for business roles simplify access to information and empower employees and managers while boosting motivation, productivity, and efficiency.
Analytics — With complete, end-to-end support for strategic enterprise management, financial analytics, operational analytics, and workforce analytics, mySAP ERP delivers a powerful business intelligence and performance management platform.
Financials — Functions to automate financial and management accounting and financial supply chain management give you deeper financial insight across the enterprise. Rigorous support for corporate-governance mandates such as Basel II and Sarbanes-Oxley facilitate corporate compliance initiatives. These activities are enabled by mySAP ERP Financials.
Human capital management — Functions that support talent management, workforce process management, and workforce deployment help you maximize the potential of your workforce. These activities are enabled by mySAP ERP Human Capital Management.
Operations — A comprehensive set of logistics management functions help streamline business cycles, such as purchase-to-pay and make-to-order. These activities are enabled by mySAP ERP Operations.
Corporate services — Administration and management functionality helps you optimize both centralized and decentralized services for managing real estate; project portfolio management; corporate travel; environment, health, and safety (EH&S); and quality management. These activities are enabled by mySAP ERP Corporate Services.
PeopleSoft® Enterprise is a suite of best-in-class applications built on our Pure Internet Architecture® and designed for the most complex business requirements. Ideally suited for large, company-wide functions across all industries, it provides industry-leading web services integration with multi-vendor and homegrown applications. PeopleSoft Enterprise can be easily configured and adapted to meet the most unique customer requirements. In addition, it supports the broadest choice of technology infrastructure in the industry.
Manage the student lifecycle end to end-driving operational efficiency, reducing costs, and freeing resources to support the goals of higher education institutions.
Customer Relationship Management
Increase revenues and drive customer satisfaction and loyalty through Sales, Marketing, and Service effectiveness.
Get the power to compete in the business world with our comprehensive suite of pure internet financial applications.
Human Capital Management
Manage and mobilize a unified, global workforce, and align workforce contribution with business objectives.
Optimize your project investments, reduce project delivery costs and maximize resources to increase utilization and value to your organization.
Supplier Relationship Management
Manage all aspects of your supplier relationships including indirect and direct goods, as well as services procurement.
Supply Chain Management
Take advantage of solutions that promote business-to-business interaction throughout the supply chain, from customer to supplier.
Enterprise Tools and Technology
Our technology provides the foundation to connect your people, processes, and data in real time.
What Is Siebel?
Siebel Systems is an eBusiness solutions company and a market-leading provider of Customer Relationship Management (CRM) software. Tom Siebel (CEO) and Pat House (Executive Vice President) founded Siebel Systems in July 1993. Headquartered in San Mateo, California, the company has over 5,000 employees who work in numerous offices and countries worldwide.
Siebel’s initial product set out to organize and automate the sales force with calendars and contact management systems. It has since added numerous other Customer Service, Marketing and e-Commerce applications to its product line. Siebel has quickly become one of the fastest growing companies in the United States, in part because it formed early partnerships with large firms like Charles Schwab, Andersen Consulting and Compaq. Siebel has garnered name recognition and financial success, and is well known for its dedication to providing good customer service. Every quarter, a third-party service performs an audit of Siebel customers’ satisfaction, which helps determine Siebel employees’ compensation.
Siebel Product Overview
Siebel’s applications allow companies to access information about their customers whenever they need it. Siebel’s main product line includes its Call Center, Field Services and Sales, and Marketing applications, which allow employees located in different parts of a company to have access to the information they need to assist, service and make additional sales to customers. Recent additions to the Siebel product line allow customers and business partners to access to their own information via the Internet for self-service. By effectively managing customer information with Siebel products, the Sales Force can sell more, Marketing teams can more effectively target campaigns to existing customers, and Customer Service Representatives can resolve customer issues quickly and more efficiently.
In the next Tutorial we will talk about the Advantages of Oracle E-Business Suite.