Microsoft Dynamics Applications
Microsoft Dynamics is a line of Financial, customer relationship, and supply chain management solutions. It is software that provides complete solutions for businesses and organizations. Microsoft Dynamics has been evaluated by many industry experts who stand by it and vouch for it. It has won many awards for being the best software, from CRM magazine and even Gartner; an independent analyst firm, declared it to be the best software for supply chain management available In different businesses or segments of businesses the Microsoft Dynamics supply chain management software has varied applications.
How Microsoft Dynamics for Supply Chain Management Can Help
It helps people in operations to attain results by ensuring the delivery of quality products on time to the right place. An operations department in any organization would have a lot of functionalities like research and development, engineering, production, materials, plant management, delivery, purchase, and shipping, to name a few.
There should be coordination among all these departments to ensure that the end customer has a satisfied experience. Microsoft Dynamics Supply Chain Management facilitates collaboration of all these departments and ensures the smooth operation of the business. The business managers have to access information related to all of these departments for which the information needs to be collated at one source. The Microsoft Dynamics software helps enable this functionality. Data is available at one source. All the key people involved in the operation department can stay well informed of demand, production schedules and shipping schedules.
While the Microsoft dynamics software’s can be very helpful for the Operational side of business, another of its various functionalities is to help you and your team to take better control of your supply chain management. The software offers plenty of ways to plan organize and execute the delivery of products and services successfully. Microsoft Dynamics can be tailor made to fit your business needs. Your Microsoft Solutions Partner will help you chose the right software for your business.
After installing the system you will begin to notice that the supply chain is moving faster and sales are speeding up. By streamlining the business process, the people of your business are also speeding up revenue generation. Another notable fact is that employees can start using it with very minimal training, or no training at all. The interface is very friendly, self explanatory and very easy to use. The Microsoft dynamics gives people across your business the visibility into customer demands, and makes the delivery process much faster.
No matter what your business need are, the Microsoft Dynamics Supply Chain Management Software can fit into to your business needs easily. Every company needs help with business analytics and it is not limited to large, successful companies alone. It needs business intelligence to make decisions and meet expectations at the right time.
The Microsoft Dynamics Supply Chain Management software helps you create strategic business reports. These reports include key factors like profit and loss statements, business information, grids and graphs of all that is needed to draw key inferences about your business. These tools resemble the Microsoft office software and the employees can familiarize themselves with these tools without much effort. This way it standardizes the business, implementing and reporting structure to a large extent and acting as an intelligent software and business tool.
How do you use the Microsoft Supply Chain Management tool for customer relationship management?
You want your business to provide value by satisfying the critical needs, and the CRM tool must perform efficiently so that your business achieves this standard. The first beneficial feature is that it cut downs time by recording redundant data so that you don’t spend time re-entering the same data over and again. It also helps you manage business information and customer communications all through the email programs.
You already know that your sales and marketing team has to work towards realizing your goals. So how do you make Microsoft Supply Chain Management work for you in this case?
Every time a marketing activity is planned or a sale is being closed, the Microsoft Dynamics Customer Relationship Manager helps your employees stay productive and consistent in their productivity.
The Microsoft Dynamics CRM helps the sales team identify lucrative prospects and converts leads into sales. When the communications are well drafted and streamlined it helps the sales process become more effective.
The Microsoft Dynamics tool also helps you track individual team member performance. They help you understand what each field representative is doing, the amount of sales they are closing, and identifies issues and helps you overcome it. You can also identify the areas where the team is lacking and try to overcome the short comings.
Microsoft Dynamics tools also organizes customer information periodically, and makes it accessible to the field representatives so that they can act faster on a sales call, and also make a timely call. Since they have all the customer related data accessible, the time for creating the entire data again is directly cut down.
The Microsoft Dynamics tools also stores information about the customer, and what kind of products and services can maximize your revenue. It also creates a scope for new opportunities for businesses. There is a lot of value added services built into the tools which serve the customers in their business. It sometimes can be a mentor in an unspoken way.
What about multiple offices and geographical locations
The Microsoft Supply Chain Management tools collaborate offices from various locations with different time zones. You can achieve this by creating sites on your company’s intranet or extranet. It is very easy to create and doesn’t take much effort or training. With the help of this tool you can track information globally, compare globally, create or purchase orders at any site, review policies of other sites, and streamline the reporting structure.
Another added advantage is when you have all this information, the communication time is cut because you don’t have to ask for the same information again. You can get it yourself. Sales and marketing projections can also be coordinated; you can participate globally at any location, Share and view customer information and other related criteria.
A lot of businesses might be concerned if the Microsoft Supply Chain Management supports the technology on which your business is set up. But there is less to fear as Microsoft Supply Chain Management is already ready to be incorporated onto any platform. It can fully integrate with other Microsoft Tools and other external applications as well. It supports industry standard software technologies such as Com or Active X.
Project management is another effective tool of the Microsoft Supply Chain Management. It helps project managers conclude cost effective methods for the business and also provides techniques to cuts costs. It creates billing structures needed to track expenses of labor, material, and other costs. You can also set cost margins and work on them.
The entire project management functionalities can be streamlined by making the workflow automated, which cuts time directly.
You can optimize the productivity of your resources by tracking employee, vendor, partner and contractor relationships and align them all to work for the success of your business. The Microsoft Supply Chain Management has many integrated tools within it. Though a business might not require all the tools, it may need to have a more industry specific tool installed. The convenient feature of the Microsoft Supply Chain Management suite is that it can be custom made for any business or department within a business.
The varied features it supports are Customer Relationship Management, Dynamics for collaborate workspaces, financial management, HR management, production, marketing and sales, manufacturing, point of sale and supply chain management.
How do you go about finding a solution that meets your demands?
There are many forums that give advice which can help you determine the best suited feature for your supply chain management needs. Microsoft Dynamics itself has an online forum which may be of help to you. They have online offices throughout the world and are reachable through email and phone. You can start the process of acquiring the Microsoft Supply Chain Management by collecting product information to start with.
To buy the software you need to collect product information and find a Microsoft Partner who will guide you through the rest of the process. It is also very important to find someone who understands your business well, understands the local market, can evaluate the diverse needs of your organization, and has experience most of all. Some more crucial points you can look for is a partner that is certified with Microsoft Dynamics Partner, and if the partner can provide references which you can check, and if they technologically proficient, they can help you out a lot.
By considering all these factors you are bound to make the right choice. Another helpful hint is to get references from others to see if this person has helped your reference’s business. Try to look into that business and estimate the value of the work done. To find a partner that matches your business profile you can also contact the Microsoft office helpline, and they can provide information that will suit your needs.