Business Relationship Management

Your ability to manage relationships, both in your personal and business life, are critically important.  Relationship management is defined as those processes that organizations and individuals use in order to maintain the connections they have with each other. While organizations focus more on maintaining relationships with their customers, individuals spend more time managing relationships with other individuals. For large organizations, relationship management can be highly complex, as they must keep track of a large number of customers and clients. On a personal level, you can improve your relationship management skills… Read More

Importance of Emotional Intelligence

Your emotional competence will play a crucial role when it comes to your success as an employee. However, for many years, many people thought otherwise. For most people, including senior executives, it was thought that those with a higher IQ were the most important aspect of a company’s success. Decades of research has now confirmed what many people have suspected all along: it is EQ, not IQ, that determines how well someone will perform on the job. While this does not mean that technical skills and general intelligence should be… Read More

How to Manage Emotional Bias

Emotional bias can affect us all, but learning how to manage it is important.  Emotional bias is defined "as having a bias when it comes to the emotions of oneself, when compared to the emotions of another."  Emotional bias is a frequent problem that leads to conflict on a regular basis. When you have a bias with your emotions in regards to those of another person, this can cause some serious problems. Emotional bias can be a major killer of relationships, both personal and professional, and to overcome this challenge,… Read More

Building Team Emotional Intelligence

As more organizations become aware of the importance EQ plays in their institutions, they must decide on best ways to implement it with their members. Leaders cannot expect their followers to pick up EQ naturally; it is something that must be instilled in them from a higher authority. Having said that, the amount of EQ that any given team has, is a reflection of the leader of that team. Leaders who are lacking in EQ will by default pass these traits down to the members of their team. In an… Read More

Conflict Management Using Emotional Intelligence

Lack of emotional intelligence is one the leading cause of conflict.  Researchers in EI express the view that a lack of emotional intelligence is one of the leading causes of conflict in our society. It is is difficult to argue with this logic. At the root of all conflict is a lack of sensitivity on the part of one or both parties. Sensitivity is directly related to one’s emotional intelligence. Many employees today are familiar with work place stress and work place conflict. If you’re like many people, there have… Read More

How to Develop Emotional Intelligence

When it comes to psychological research, emotional intelligence is probably one of the most advanced areas of research available today. Historically, a large amount of attention has been paid to general intelligence. Though writers have touched on similar subjects since the time of Darwin, most researchers did not take the subject seriously until very recently. EI is defined as the ability of a person to manage their feelings, as well as handling the feelings of others. Being able to control your emotions in a positive manner is a very important… Read More

How to Manage Emotions

Learning how to manage your emotions can bring great success.  We are all human beings, and this means we all have emotions. No matter how rich or poor you are, and regardless of where you come from, you will be prone to a variety of different emotions on a daily basis. Sometimes you will be joyful, while at other times you will be sad, jealous, or even angry. While there is nothing wrong with emotions themselves, there is something wrong when you are not able to manage these emotions. Inability… Read More

How to Measure Emotional Intelligence

EI Measurement Because there are a number of concepts which are associated with EI, and the field is continuing to expand, this means that no standard has been developed for properly measuring EI. However, there are a number of common ways in which this phenomenon can be viewed, and in this lies the key to properly measuring it. One way of analyzing EI is to study one’s attunement to the social norms which surround them. One example of a test which is used to measure this is the MSCEIT. While… Read More

Significance of Emotional Intelligence at WorkPlace

Some argue that EQ is more important in the work place than IQ.   In the work place, there are constant interactions which are occurring among the people who work there. While some of these interactions are positive, others are negative. The key aspect, managers and company leaders must understand is that over time, each of these interactions will have a positive or negative effect on the company as a whole. The effect that these interactions have on the company will also have an effect on the company’s ability to remain… Read More

Significance of Emotions in Decision Making

Emotions are best when they are left "out" of the decision making process.  Due to the fact that humans are emotional creatures, it would be foolish and unwise to advocate people to "get rid of their emotions". This is both unnecessary and unhealthy, for we all have emotions for a reason.  However, there are times when our emotions must be keep in balance.  One such example of this is when we have to make decisions, particularly critical decisions. History shows that when people mix their emotions with decision making, they… Read More

Emotional Intelligence and Leadership

There is a connection between one’s emotional intelligence and their ability to lead.  In recent years, more attention has been paid to the connections that exist between emotional intelligence and leadership. Those who have higher than average EQs tend to be very skilled when it comes to management, putting people at ease, and finding a balance between work and their personal lives. These people tend to be straightforward when it comes to explaining how they feel, and not only are they good at building relationships, but they are also good… Read More

What is Constructive Thinking?

In order to understand constructive thinking, it is essential to understand emotions first. Many people feel that their emotions are a way in which they automatically react to circumstances. To them, an event happens, and then this event triggers emotions. Most of these people are aware that it is possible for them to control their emotions, as well as the ways in which they express them, but most of these people feel that there is no way for them to actually stop the emotions from occurring in the first place. For instance,… Read More

What is Emotional Intelligence?

Emotional Intelligence is a term which is used to describe the ability or skill of an individual to influence the emotions within themselves, as well as other people. Not only is a person able to influence these emotions, but they are also capable of managing and assessing them. EI is considered to be on the cutting edge of psychological research, so it is important to keep in mind that this concept is still in development. Despite the fact that EI itself is a recent term, its roots can be traced… Read More

Virtual Team Challenges

While a virtual team has many advantages over a physical one, it is far from perfect.  Much of the documentation today which is available on teams focuses on the traditional team, the group of people that work together in the same location with the goal of finishing a specific project. The concept of a virtual team is relatively new; it is a byproduct of the Information Age, and didn’t exist to a large scale prior to the 1990s. The key factor which separates the virtual team from the physical one… Read More

Virtual Team Disadvantages

A virtual team offers many powerful advantages, but its weaknesses must be addressed. While virtual teams are truly powerful and robust in many ways, they are not without their drawbacks. Understanding the disadvantages which are inherent in virtual teams can allow the team to become more successful and efficient, particularly by avoiding the many mistakes which lead to failure. Communication Efficiency The first disadvantage that comes with virtual teams is a reduction in communication efficiency. A number of studies have consistently shown that much of what humans communicate to one… Read More

Virtual Team Benefits

Virtual Teams are essential to remaining competitive in the information age. Not only can the implementation of virtual teams save companies a lot of money, but they can also extend the capabilities of these firms. In some cases, companies that have made the decision to switch to virtual teams have saved millions of dollars each year. A virtual team is a group of workers who function together on a variety of different projects. They will generally work from different geographical locations, which can range from cities to entire countries. When… Read More

Virtual Team Members

Communications technology only plays a small role in the success or failure of a virtual team. In truth, many of the factors which can allow a virtual team to succeed are based on things that cannot be measured in terms of computers or Internet connection speed. In contrast, the success of the team is based on the psychology of the members that comprise it. All the technological tools in the world mean nothing if the team is not coordinated and cohesive. Studies show that while many people attempt forming virtual… Read More

Virtual Team Management

More virtual teams fail, and will continue to fail, as a result of poor management on the part of the leaders. If you do not know how to properly manage a team, your idea will never get off the ground, regardless of how brilliant it is. There are a number of things that project managers can do to ensure their virtual teams are running with a high degree of efficiency. The first of these steps is to create a portal for communication. The easiest way to do this is to… Read More