Day: January 7, 2009

You have a company, you begin a day’s work with a brief meeting with your employees. Later on that day you hang visual graphs of production rates of the past few weeks, where everyone can see. After lunch you get an e-mail concerning a complaint from the customer stating that the product isn’t working properly, so then, you notify your employees and explain the case after apologizing to the customer about the inconvenience. By the end of the day a shipment has finally arrived from the vendors, containing parts that… Read More