Business Communication
Business communication involves any kind of communication that foster strong partnerships, promote products or services, as well as relay information within a particular organization. It is imperative therefore that communications should be done clearly, efficiently, and accurately because it can have a great impact on a company’s reputation and credibility, and will definitely say a lot about its level of professionalism. There are many types of business communication, including electronic communication, employment communication, verbal and non-verbal communication, as well as written communication and all these must be done properly in order to reap good results.
In this business communication training series you will not only learn the essence of business communication, but also acquire the skills and knowledge needed to maximize every opportunity to communicate with your team members, superiors, clients, and customers. Business communication is a complex concept and it is composed of several different aspects, which is why you need to ensure that you familiarize yourself well on each one if you want to get the most advantage.
Training Objectives
By the end of this self-paced training, you will be able to:
Learn the importance of business communication for your company and your own success.
Learn how to gain an advantage during a job interview through effective communication.
Learn how to utilize various types of business communication services
Know how to create business proposals, meetings, and public relations to gain a competitive edge
Be able to create powerful online presentations and business messages to impress clients as well as employees
Know how to use effective and cost-efficient virtual communication tools
Target Audience
This training program is designed for company executives, business managers, team members, and even job applications for them to know how to utilize communication tools and techniques to serve their purpose and reach their goals.
The World of Business Communication Every business’s aim is to gain profits. Whatever be the type of business you are in; the bottom line is that you must earn something from it. There is no businessman in this world who wants to lose money everyday, if they do, their business will definitely go down and will be closed due to its non-sustainability. What is the necessary formula for being successful in business? There is no concrete or uniform formula that has been used by every businessman, but all there is the determination to succeed and accept rejections as well as…
Impress Your Clients through Oral Presentations What is Oral Presentation? When you are present at a meeting and there is a chairman conducting the event, the chairman is considered to be presenting an oral presentation. Now oral presentation can be best defined as a person proposing a speech to an audience. Oral presentation is a common tool used in business, which it is often used in business meetings. An oral presentation can produce a significant amount of impact to the audience; if the purpose is to convince the audience then an oral presentation is used to persuade the audience. Why…
Negative Messages are not bad after all What is a Negative Message? What is a negative message? You turn on the radio as you are driving to work and the weather forecast reports it will be bright and sunny today. You give a big sigh of gladness since it has been 4 days straight that you have not seen the sun, and four days in a row you have been late to work for the continuous bad weather. Unfortunately the weather forecast reports a closure in the highway you where about to take, affecting your route because you now must…
Providing Positive Messages to Your Employees What is Routine and Positive Message? What is Routine and Positive Message? Positive message can be rephrased as, “good news”. Whenever you read the newspaper or an article or even watch the news on television, if the news was considered positive, you just responded to a positive message. Routine messages are somewhat similar with the exception that the information released is neutral. Information that may be very important to the person but is neither positive nor negative is considered a routine message. Importance of Providing Positive Messages to Your Employees What is the importance…
What does the term “facilitate a business meeting” mean? Facilitation is the technique or skill of organizing a business meeting. The person who facilitates a business meeting is someone in-charge of the meeting; it can even be a group that is in charge. Often the person in-charge of facilitating a business meeting is referred to as the “chairman” a nick name that represents a person in-charge of conducting such a meeting. The chairman has a very important role, because facilitating the meeting properly can mean the difference between getting important points across, and a failure to communicate. A company that…
What is a PowerPoint presentation? First of all let’s define power point, power point is a program, a useful tool that is often used to perform a presentation. The power presentation is usually displayed in a large screen for everyone to see. The presentation will include slides that contain pictures as well as words, sometimes the slides will come in with special effects, such as sounds, and motion effects. Though a power point presentation may seem like a good strategy to bring an audience’ attention it can still be proposed incorrectly. A poor power presentation is often due to the…
What is Verbal Communication? Verbal communication can be defined as communicating your thoughts through words. Such thoughts may be ideas, opinions, directions, dissatisfaction, objections, your emotions and pleasures. For example, whenever you conduct a meeting, have a conversation over the phone, talk to a friend, or any other form of conversation that you perform with others using words. In this article you will learn how to acquire better verbal communication. The Importance of Good Verbal Communication Why is good verbal communication so important? When it comes to business, verbal communication is very important for the reason being that you are…
What is Nonverbal Communication? What is nonverbal communication? Nonverbal communication can be best defined as the procedure of communicating with a person or party without using any form of speech to grab an audience attention or to exploit a message. Non verbal communication is often used to make an expression of a thought or thoughts and make your message more appealing and interesting to whom you are speaking. Importance of using Nonverbal Communication What is the importance of nonverbal communication? Have you ever been in a situation where you stall while trying to express a message or thought in any…
September 2, 2008
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The Art of Listening in Business What is Active Listening? Have you ever been sat down to for a job interview? I have, in fact I remember my first interview I had for a job. I remember how my knees shook, my voice trembled, how I gulped every other second trying to hide any sign of nervousness because I knew the interviewer was listening carefully to every expression coming out of my mouth. He was looking at me with piercing eyes as if he where studying my algebra, intimidating me because again I knew he was paying close attention to…
September 6, 2008
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Writing a Well-Structured Business Messages Business messages are very important when it comes to business communication. For a person who knows English language very well, does not mean that he will write a business message perfectly. There is a structure, standards or guidelines that needs to be followed in order to come up with a business message which conveys the correct meaning. A well-structured business message can go a long way and can even earn millions to the company in return. This is a matter of knowing how to structure the business message to give the reader a sense of…
September 11, 2008
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The New Concept of Virtual Meeting Many times in a business people have stalled in there work simply because of communication glitches. Sometimes communication can’t be successfully performed for the reason being that people can’t communicate because they’re always on the move. In the modern world to achieve and accomplish a set goal people must be sift in operating a job or task, due to the demands of the clients. Take for example of a case of a person who depended on a certain information that a person from the other side of the world obtained, only that person form…
September 12, 2008
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The Importance of Meeting Follow-up What is Meeting Follow-up? Meeting Follow-up can be best defined as the action made after a gathering discussion. For a company the main goal is success in business. It provides a system to help regulate the order of business and such order helps the achievement of success. A company will use tools in their system and keep the order sustained, to maintain a vivid focus on its goal. One such important tool used to maintain order in a company is the business meeting. Business meetings can be considered a period of meditation since the meetings…
September 16, 2008
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Public Relations to reach more Clients What are Public Relations? Public relation can be best defined as the art, profession, and or technique of promoting a relationship that is favorable with the Public relations is often used as a form of management by managing or supervising any type of function that is technical in order to respond with appreciation to people that is in relation with the organization. Public Relations Process In public relation, the form in which it runs is to evaluate a product through investigation and research, also to evaluate a person, organization, or the public’s point of…
September 20, 2008
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Employment Communication Employment communication plays an important role between an applicant and the employer, the question what is employment communication? Employment communication is a conversation you have with an employer. For example you have an interview for a job you have applied, you show up, the interview starts by asking several basic questions such as what is your age, name, history, etc. Later the employer approaches you with more profound questions such as what qualities do you have that will be suitable for the job position you have applied? And why should I hire you? From the beginning of the…
Online Presentation Introduction In the modern world we have a special tool to where we can communicate with a person or party within a significantly short time, this tool is called the internet. Since modern technology has moved its way in to our modern world we are able to work business with the internet, allowing us to perform business with employees overseas and with clients overseas. With business conducted over the internet this brings the need of online presentations. In this article you will learn how to propose an online presentation for you overseas clients. Online Presentation Tools Tools are…
Messages are constantly being sent by people all over the world, they can be verbal through talking or written through mail. In business world the style sending a message is different. Here you are dealing with executives of the companies, sales agents, managers, employees and clients. If you want to convey proper messages to people who are part of your business cycle, you need to have the correct approach which is discussed in this article. What is a Business Message? Generally a business message has precise content related to the business. It can be a message for internal purposes such…
How do you write an effective Business Proposal? Business proposal is crucial for anyone who needs to obtain capital for business. If you seek out Venture Capitalists or Angel Investors, most will not even talk to you unless you have a well written business proposal. One that gives them convincing reasons as to why they should invest in your business. Many business ideas require a large amount of capital, and this capital can only be obtained from three sources. This is either through loans, using your own money, or getting an investor to invest in it. For expensive business plans, loans and your…
You have a company, you begin a day’s work with a brief meeting with your employees. Later on that day you hang visual graphs of production rates of the past few weeks, where everyone can see. After lunch you get an e-mail concerning a complaint from the customer stating that the product isn’t working properly, so then, you notify your employees and explain the case after apologizing to the customer about the inconvenience. By the end of the day a shipment has finally arrived from the vendors, containing parts that you’ve been waiting for to finish assembling your product, once…
