Assertive Skills Overview
Assertiveness is one of the key qualities that any person aspiring to succeed in his career must acquire. Assertive skills pertain to a person’s ability to communicate effectively, in such a way that opinions, feelings, and needs are expressed well to one or more people. Assertiveness involves being able to speak up your mind, being able to say ‘No’ when needed, and being able to utilize body language as a supplemental form of communication.

Assertiveness is an important soft skill that can very well take you to the top of the echelons of success. People who are assertive are confident and firm in their decisions, in the way they deal with others, and even in their own goals and aspirations thereby making them more equipped for success.

Assertive Skills Training aims to help you learn and acquire assertive skills. In this section, you will be provided with invaluable tips and insights on how to become more assertive.

Training Objectives
By the end of this self-paced training, you will be able to:

Understand the importance of assertive skills in building your career
Know the different ways to develop and enhance assertive skills
Learn the difference between assertiveness, aggressiveness, and passiveness
Know how to use your assertive skills in communication
Know how to use your assertive skills in managing people

Target Audience
In almost every career path, there is always a need to be assertive. However, the truth is that some professions need it more than others. Managers and those holding a leadership role can very well benefit from this training. This is also an excellent resource for those who belong to the fields of Information Technology, Customer Service, Politics, Journalism, and Sales. Lastly, individuals who have difficulty in being firm and those who simply cannot say ‘No’ to others will find this training course helpful and beneficial.