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Assertive Skills

Assertive Skills Overview
Assertiveness is one of the key qualities that any person aspiring to succeed in his career must acquire. Assertive skills pertain to a person’s ability to communicate effectively, in such a way that opinions, feelings, and needs are expressed well to one or more people. Assertiveness involves being able to speak up your mind, being able to say ‘No’ when needed, and being able to utilize body language as a supplemental form of communication.

Assertiveness is an important soft skill that can very well take you to the top of the echelons of success. People who are assertive are confident and firm in their decisions, in the way they deal with others, and even in their own goals and aspirations thereby making them more equipped for success.

Assertive Skills Training aims to help you learn and acquire assertive skills. In this section, you will be provided with invaluable tips and insights on how to become more assertive.

Training Objectives
By the end of this self-paced training, you will be able to:

Understand the importance of assertive skills in building your career
Know the different ways to develop and enhance assertive skills
Learn the difference between assertiveness, aggressiveness, and passiveness
Know how to use your assertive skills in communication
Know how to use your assertive skills in managing people

Target Audience
In almost every career path, there is always a need to be assertive. However, the truth is that some professions need it more than others. Managers and those holding a leadership role can very well benefit from this training. This is also an excellent resource for those who belong to the fields of Information Technology, Customer Service, Politics, Journalism, and Sales. Lastly, individuals who have difficulty in being firm and those who simply cannot say ‘No’ to others will find this training course helpful and beneficial.

5 Ways to Become More Assertive

5 Ways to Become More Assertive The role of time in being assertive There are many things that you can get back after you lose it, time is not one of them. The reason why the issue of time is important is because as you journey through life, people will make many demands on you. While some of these people will be members of your family or close friends, others will be co-workers or your employers. When you take up your time in order to give in to their demands, you are using up a valuable commodity that you will…
January 20, 2009 - Exforsys - Comments:

Importance of Being Firm Without Being Rude

Controlling Your Emotions is Key Humans are emotional creatures, and this emotion often gets them into trouble. When you are dealing with people on a personal level, and especially a business level, it is always critical to keep your emotions in check. Assertive people tend to be the masters of this art. When they feel someone is treating them poorly, they can let this be known without resorting to aggression. Being too emotional in business is always a bad thing. You must be able to state your terms in a manner which is professional and clear. Another mistake that people…
January 21, 2009 - Exforsys - Comments:

Learn How to Say “No”

While there are many ways to define the term "assertiveness," some simply describe it as "the ability to say no." This definition is a bit deceptive, and does not give a truly accurate definition of what assertiveness actually mean. The reason is because the manner in which you say "no" can mean the difference between coming across as being assertive, and coming across as being aggressive. There are a lot of ways in which you can tell a person "no" but you want to do it in a manner which is assertive as opposed to aggressive. If you are like…
January 22, 2009 - Exforsys - Comments:

Non-Verbal Assertive Communication

What is Assertive Non-Verbal Communication? Assertiveness is defined as the ability to stand up for yourself without being overly rude or aggressive at the same time. A person who is non-assertive will often be either one of two things, and this is aggressive or passive. In today’s world, falling under either one of these extremes is negative, and will often block you from getting the things you want in life. A person that is passive is an individual who people will be quick to walk on. If people think you’re weak, or that you’re easy to use or abuse, then…
January 23, 2009 - Exforsys - Comments:

How to Handle Bullying at Workplace

Bullying does not just occur among school age children, and you must know how to handle it.  When most people think of bullying, they think of their childhood, or they imagine school aged children fighting on the playground. In reality, bullying occurs even among adults as well. Just as children bully each other in school, adults will often bully each other in the work place.   To understand why you must be assertive, you must first develop an understanding of the mind of the bully. In most cases, bullies are individuals who are very aggressive. They like to get others to…
January 24, 2009 - Exforsys - Comments:

Know When to be Assertive

There are many scenarios in which being assertive helps. As you go throughout life, there will be many situations in which you will be required to be assertive. In many cases, being assertive will require you to say "no" to the demands of others. At the same time, while there is nothing wrong with telling others "no," you will want to do so in a manner that does not offend them. There are often times when we find ourselves in tough situations, situations where we should say no, but we often do not. There are a number of reasons for…
January 25, 2009 - Exforsys - Comments:

Traits of an Assertive Manager

Being assertive will earn you respect, but only few know how and when to become assertive.  High level executives and managers are generally very assertive. However, if they use their positions of power and authority in order to belittle, intimidate, and control those beneath them, it will cause a lot of trouble and loss of respect over the long term. Employees will begin to resent such executives and managers.  Their productivity will eventually begin to fall, and if the dictatorial behavior of the executives and managers continues, it will not be long before the organization begins experiencing a high employee…
January 26, 2009 - Exforsys - Comments:

How to Use Your Body Language

Your body language communicates a lot more than your words.  A number of studies have proven that your body language plays the biggest role in the way you communicate with people. Since communication plays an important role in the art of being assertive, you must learn how to use your body in a manner which shows others you are an assertive individual. There are certain forms of body language which may convey that you are either aggressive or passive, and these are not the signals that you want to send to others. Using your body as a tool of communication…
January 27, 2009 - Exforsys - Comments:

How to Avoid Conflict

Conflict is something that causes a lot of stress, and it occurs on many scales: it can range from small conflicts between family members or friends to large conflicts between countries. Regardless, conflict is a source of stress, and while small amounts of stress can be good, too much stress can become deadly. Having said that, it is important to avoid conflict in your life, and the best way to avoid conflict is to expect and embrace it. Let us find how can you avoid conflict by embracing it.It is first important to realize that you cannot really avoid conflict with…
January 28, 2009 - Exforsys - Comments:

How to Become More Assertive

Becoming more assertive takes time, but there are a number of things you can do to start today.  Being assertive is a skill that most people do not have. Generally, most of them commit the mistake of  being either too aggressive or too passive. Being assertive requires you to be a nice mixture of the two. While developing this critical skill will take time and patience, there are a number of things you can do to start becoming more assertive today. The first step in becoming more assertive is to be clear and concise when it comes to communicating with…
January 29, 2009 - Exforsys - Comments:

Assertive Communication

Communication is directly connected to being assertive.  People are the essence of business, whether they are managers or employees. Working as a business owner or employee requires you to be an effective communicator, and you must learn how to present yourself in the right manner. Many people tend to think that success in business requires them to be rational and logical, they must always remember is that the human element is also critically important. This is one reason why it is important to develop soft skills, and one of the best soft skills you can develop is assertiveness. Communicating Assertively…
January 30, 2009 - Exforsys - Comments:

How to Speak Your Mind

There are times when you need to make a point, but you have to do it right. When it comes to speaking their minds, the vast majority of people in this world fall under either one of two categories: they either speak their minds without considering the feelings of others, or they do not speak their minds at all. To become successful, you must be different from these people. You must know how to speak your mind without offending a lot of people at the same time. However, one thing that you have to accept is that you will sometimes…
February 1, 2009 - Exforsys - Comments:

Role of Assertiveness in Career Building

Being assertive is a critical skill for building one’s career. In the workplace environment, being assertive is incredibly important. When it all comes down to it, your superiors will care little about your attendance record, or how nice of a person you are. In most cases, your employers will remember you if you are an individual who is capable of working towards your own goals and ideas. While being assertive is important in your work environment, this is not the only place where it should be used. Having an assertive attitude is necessary in most situations, whether you are at…
February 4, 2009 - Exforsys - Comments:

How to Manage Stress

Stress Management People who are assertive tend to be those who have much lower levels of stress. One reason for this is because they are able to express their feelings to others in a manner which is not offensive, but in a way that gets their point across. Someone who uses assertive communication tends to be someone who is honest, and they will make sure that they express themselves in a manner that virtually anyone can understand. While assertiveness is a skill that some people naturally have, for others it is something that must be learned. This skill is highly…
February 7, 2009 - Exforsys - Comments:

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