Conflict Mediation
Conflicts normally just involve two parties who are in a disagreement over their perceptions or having differences in attitudes and values. Trivial conflicts can be settled over a quick discussion but larger conflicts may require a mediator or an intervener. Mediation is a process wherein a third party gets in the way of the conflicting parties. Mediators act like facilitators in a session who guide the members in the process until an agreement is achieved. Organizational conflicts are usually large and may require the help of conflict mediation as an approach to conflict resolution. Basically, as a communication facilitator, the…