Logo

Navigation
  • Home
  • Services
    • ERP Solutions
    • Implementation Solutions
    • Support and Maintenance Solutions
    • Custom Solutions
    • Upgrade Solutions
    • Training and Mentoring
    • Web Solutions
    • Production Support
    • Architecture Designing
    • Independent Validation and Testing Services
    • Infrastructure Management
  • Expertise
    • Microsoft Development Expertise
    • Mobile Development
    • SQL Server Database and BI
    • SAP BI, SAP Hana, SAP BO
    • Oracle and BI
    • Oracle RAC
  • Technical Training
    • Learn Data Management
      • Business Intelligence
      • Data Mining
      • Data Modeling
      • Data Warehousing
      • Disaster Recovery
    • Learn Concepts
      • Application Development
      • Client Server
      • Cloud Computing Tutorials
      • Cluster Computing
      • CRM Tutorial
      • EDI Tutorials
      • ERP Tutorials
      • NLP
      • OOPS
      • Concepts
      • SOA Tutorial
      • Supply Chain
      • Technology Trends
      • UML
      • Virtualization
      • Web 2.0
    • Learn Java
      • JavaScript Tutorial
      • JSP Tutorials
      • J2EE
    • Learn Microsoft
      • MSAS
      • ASP.NET
      • ASP.NET 2.0
      • C Sharp
      • MS Project Training
      • Silverlight
      • SQL Server 2005
      • VB.NET 2005
    • Learn Networking
      • Networking
      • Wireless
    • Learn Oracle
      • Oracle 10g
      • PL/SQL
      • Oracle 11g Tutorials
      • Oracle 9i
      • Oracle Apps
    • Learn Programming
      • Ajax Tutorial
      • C Language
      • C++ Tutorials
      • CSS Tutorial
      • CSS3 Tutorial
      • JavaScript Tutorial
      • jQuery Tutorial
      • MainFrame
      • PHP Tutorial
      • VBScript Tutorial
      • XML Tutorial
    • Learn Software Testing
      • Software Testing Types
      • SQA
      • Testing
  • Career Training
    • Career Improvement
      • Career Articles
      • Certification Articles
      • Conflict Management
      • Core Skills
      • Decision Making
      • Entrepreneurship
      • Goal Setting
      • Life Skills
      • Performance Development
      • Personal Excellence
      • Personality Development
      • Problem Solving
      • Relationship Management
      • Self Confidence
      • Self Supervision
      • Social Networking
      • Strategic Planning
      • Time Management
    • Education Help
      • Career Tracks
      • Essay Writing
      • Internship Tips
      • Online Education
      • Scholarships
      • Student Loans
    • Managerial Skills
      • Business Communication
      • Business Networking
      • Facilitator Skills
      • Managing Change
      • Marketing Management
      • Meeting Management
      • Process Management
      • Project Management
      • Project Management Life Cycle
      • Project Management Process
      • Project Risk Management
      • Relationship Management
      • Task Management
      • Team Building
      • Virtual Team Management
    • Essential Life Skills
      • Anger Management
      • Anxiety Management
      • Attitude Development
      • Coaching and Mentoring
      • Emotional Intelligence
      • Stress Management
      • Positive Thinking
    • Communication Skills
      • Conversation Skills
      • Cross Culture Competence
      • English Vocabulary
      • Listening Skills
      • Public Speaking Skills
      • Questioning Skills
    • Soft Skills
      • Assertive Skills
      • Influence Skills
      • Leadership Skills
      • Memory Skills
      • People Skills
      • Presentation Skills
    • Finding a Job
      • Etiquette Tips
      • Group Discussions
      • HR Interviews
      • Interview Notes
      • Job Search Tips
      • Resume Tips
      • Sample Resumes
 

Difference Between Quality Control and Quality Assurance

By Exforsys | on September 9, 2016 |
Project Quality Management

While both quality control and quality assurance are extremely important, they differ vastly from one another and often many are not familiar with the difference between Quality Control and Quality Assurance.

Quality control involves activities which are related to quality, and which are connected to the creation of deliverables. Quality control is used when a verification needs to be made that the deliverables are of a very high quality, and that they are totally complete. Some examples of quality control include things like peer reviews which are deliverable, as well as the testing process.

Quality Assurance involves the process which is used for the creation of the deliverables, and it can be utilized by clients, managers, and third party reviewers. Some examples of quality assurance involve project audits and check lists.

QA versus QC

Lets say for example that a project manager makes a request to a sponsor for approving a business report. If you are the sponsor, which method would you use to validate the requirements for the business to make sure they are correct and complete? One option that you could use is to analyze the document along with the business requirements. If you do this, then you will actually be carrying out a quality control process, because your actions are dependent on the validation of the actual deliverable. At the same time, lets say that the document is thirty pages in length, and you do not have the time or desire to review the actual content. In this situation, you would not want to actually review the document yourself.

As an alternative, you ask the project manager to explain the processes which are used to generate the document. The project manager could respond by saying that they gathered eight important users in a session, and once the meeting was over, they documented the requirements and requested feedback from the group. Once this was done, the updated requirements are taken to the representatives from the legal and manufacturing groups, and requirements were added which were necessary for the support of the company standards. A meeting was then held with four managers in the area which had the most at stake in regards to the system. These people added some additional requirements. The managers were then asked to sign off on them.

Utilizing Quality Control and Quality Assurance

As the sponsor, you should feel quite comfortable with this process. Quality control processes are useful because they focus on the actual deliverable. Quality assurance emphasizes the actual process that is used for the purpose of creating the deliverable. While both techniques are extremely powerful and indispensable in the field of project management, they must be utilized in a manner that ensures that these deliverables meet the quality requirements of your customers.

When a project is audited, the auditor may not have the ability to determine whether or not the content for a certain deliverable is actually acceptable. At the same time, the auditor must be able to determine whether or not the deliverable is acceptable dependent on the process which is used in its creation. It is for this reason that project auditors often carry out a QA review for the project, especially when they do not understand the specifics for the thing you are delivering. While they may not fully understand the details of your project, they will have a good understanding of how good processes look.

Conclusion

Being able to manage quality on your project basically means that you will first need to have an understanding of the expectations your customers have.  Once you understand this, you will then want to put together a plan which is proactive so that these expectations can be met.  The proactive plan must comprise a bunch of different elements, and the most important of these elements are both quality assurance and quality control, and the activities which are connected to them. 

« « Determining Quality Needs for Stakeholders
Utilizing Effective Quality Assurance Strategies » »

Author Description

Avatar

Editorial Team at Exforsys is a team of IT Consulting and Training team led by Chandra Vennapoosa.

Free Training

RSSSubscribe 391 Followers
  • Popular
  • Recent
  • Importance of Quality Data Management

    May 28, 2017 - 0 Comment
  • Product Development Best Practices

    June 5, 2017 - 0 Comment
  • Project Management Techniques

    October 24, 2017 - 0 Comment
  • Create a Successful Quality Management Plan

    August 30, 2016 - 0 Comment
  • Determining Quality Needs for Stakeholders

    August 31, 2016 - 0 Comment
  • Utilizing Effective Quality Assurance Strategies

    January 3, 2017 - 0 Comment
  • How to Maximize Quality Assurance

    May 24, 2017 - 0 Comment
  • Project Management Techniques

    October 24, 2017 - 0 Comment
  • Product Development Best Practices

    June 5, 2017 - 0 Comment
  • Importance of Quality Data Management

    May 28, 2017 - 0 Comment
  • How to Maximize Quality Assurance

    May 24, 2017 - 0 Comment
  • Utilizing Effective Quality Assurance Strategies

    January 3, 2017 - 0 Comment
  • Determining Quality Needs for Stakeholders

    August 31, 2016 - 0 Comment
  • Create a Successful Quality Management Plan

    August 30, 2016 - 0 Comment

Exforsys e-Newsletter

ebook
 

Related Articles

  • Project Management Techniques
  • Product Development Best Practices
  • Importance of Quality Data Management
  • How to Maximize Quality Assurance
  • Utilizing Effective Quality Assurance Strategies

Latest Articles

  • Project Management Techniques
  • Product Development Best Practices
  • Importance of Quality Data Management
  • How to Maximize Quality Assurance
  • Utilizing Effective Quality Assurance Strategies
  • Sitemap
  • Privacy Policy
  • DMCA
  • Trademark Information
  • Contact Us
© 2023. All Rights Reserved.IT Training and Consulting
This website uses cookies to improve your experience. We'll assume you're ok with this, but you can opt-out if you wish.AcceptReject Read More
Privacy & Cookies Policy

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
Necessary
Always Enabled
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Non-necessary
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.
SAVE & ACCEPT